When ordering, please list all names, quantities, prices, and catalog numbers on the order form. When ordering, please be sure to give the full seven digit catalog number. For example: If ordering the 4 oz. size of Potassium Dichromate, the catalog number would be 01-0160-3. The -3 comes from the number in parentheses after the unit size in the price list. Print or type all information clearly on the order form. Orders can be uploaded directly to our website using the Order Form Upload button above, mailed, e-mailed, faxed or phoned to the following addresses or phone numbers:
1729 North 68th Street
Wauwatosa, WI 53213
Phone and Fax#: (414) 774-1724
Phone or fax orders will be shipped on receipt of payment or sent COD per your instructions. Wisconsin residents must add appropriate sales tax.
We will be glad to try to answer any questions you may have about any of our products or any other questions you may have on finishing wood or musical instruments. If you wish to talk to someone by phone, please call between the hours of 10:00 AM to 5:00 PM Central time. If you call and get a recorded message, please leave your name and telephone number and we will return your call.
All prices are subject to change without notice. If you want to be sure of the current price, please call us or drop us a note and we will be glad to quote you the current price.
Unlike many other firms, THERE IS NO MINIMUM ORDER.
The following forms of payment are accepted: check or money order along with order, COD, open account to approved customers Master Card, VISA, American Express, and Discover credit cards and PAYPAL to the above e-mail address only. Payment must be in US funds only. Stamps are not accepted as payment.
Payment for foreign orders must be by postal money order or bank check drawn on a US bank in US funds only. No personal checks will be accepted for payment of foreign orders. Please be sure to include sufficient funds as under payments may cause delays in shipping your order. If requested, we will send you a PRO FORMA invoice showing all prices and postage required to ship your order so that you can send the exact payment.
We will normally ship domestic orders by UPS ground service, however, we will ship by UPS AIR if you request. All orders marked RUSH will be shipped by UPS 2ND DAY AIR. Please be sure to include your street address as UPS does not deliver to a P.O. Box. If your mailing address is different than your shipping address, please give both addresses on the order form.
We try to keep all items in our catalog in stock, however, at times, we are temporarily out of stock. When this happens, we will advise you and ask that you be patient. We will get the back ordered items to you as quickly as possible.
Orders will be shipped COD when specified by you on the order. Special delivery instructions must appear on the order form. Applicable COD charges will be added to the invoice.
Our terms for all open accounts is NET 10 DAYS from date of invoice. All over due accounts will be charged interest at 1.5% per month from date of invoice.
All orders are shipped in good condition. Please inspect packages upon arrival for any damage and note any damage on the carriers delivery receipt. Claims for damaged goods must be filed with the carrier to be reimbursed.