We will be glad to try to answer any questions you may have about any of our products or any other questions you may have on finishing wood or musical instruments. If you wish to talk to someone by phone, please call between the hours of 10:00 AM to 5:00 PM Central time. If you call and get a recorded message, please leave your name and telephone number and we will return your call.
All prices are subject to change without notice. If you want to be sure of the current price, please call us or drop us a note and we will be glad to quote you the current price.
The following forms of payment are accepted: check or money order along with order, COD, open account to approved customers Master Card, VISA, American Express, and Discover credit cards and PAYPAL to the above e-mail address only. Payment must be in US funds only. Stamps are not accepted as payment.
We will normally ship domestic orders by UPS ground service, however, we will ship by UPS AIR if you request. All orders marked RUSH will be shipped by UPS 2ND DAY AIR. Please be sure to include your street address as UPS does not deliver to a P.O. Box. If your mailing address is different than your shipping address, please give both addresses on the order form.
We try to keep all items in our catalog in stock, however, at times, we are temporarily out of stock. When this happens, we will advise you and ask that you be patient. We will get the back ordered items to you as quickly as possible. |
All orders are shipped in good condition. Please inspect packages upon arrival for any damage and note any damage on the carriers delivery receipt. Claims for damaged goods must be filed with the carrier to be reimbursed.
