Wood Finishing Enterprises - Ordering
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Hard-to-find finishes for the Modern & Old World Craftsman

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ORDERING INFORMATION


ORDERING

DOWNLOAD ORDER FORM (.DOC)
DOWNLOAD ORDER FORM (.PDF)
 
When ordering, please list all names, quantities, prices, and catalog numbers on the order form. When ordering, please be sure to give the full seven digit catalog number. For example: If ordering the 4 oz. size of Potassium Dichromate, the catalog number would be 01-0160-3. The -3 comes from the number in parentheses after the unit size in the price list. Print or type all information clearly on the order form. Orders can be mailed, e-mailed, faxed or phoned to the following addresses or phone numbers:

WoodFinishing Enterprises
1729 North 68th Street
Wauwatosa, WI 53213

Phone and Fax#:  (414) 774-1724

E-mail:   woodfin at woodfinishingenterprises.com

Phone or fax orders will be shipped on receipt of payment or sent COD per your instructions. Wisconsin residents must add appropriate sales tax.

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TECHNICAL INFORMATION
We will be glad to try to answer any questions you may have about any of our products or any other questions you may have on finishing wood or musical instrunments. If you wish to talk to someone by phone, please call between the hours of 10:00 AM to 5:00 PM Central time. If you call and get a recorded message, please leave your name and telephone number and we will return your call.

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PRICES
All prices are subject to change without notice. If you want to be sure of the current price, please call us or drop us a note and we will be glad to quote you the current price.
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MINIMUM ORDER
Unlike many other firms, THERE IS NO MINIMUM ORDER.

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PAYMENT
The following forms of payment are accepted: check or money order along with order, COD, open account to approved customers Master Card, VISA, American Express, and Discover credit cards and PAYPAL to the above e-mail address only. Payment must be in US funds only. Stamps are not accepted as payment.
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FOREIGN ORDERS
Payment for foreign orders must be by postal money order or bank check drawn on a US bank in US funds only. No personal checks will be accepted for payment of foreign orders. Please be sure to include sufficient funds as under payments may cause delays in shipping your order. If requested, we will send you a PRO FORMA invoice showing all prices and postage required to ship your order so that you can send the exact payment.
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POSTAGE
The correct amount of postage can be found by referring to the UPS website (postal code: 53213). In order to estimate the correct shipping weight, please total the net weights of all the items ordered and multiply by 1.5. This method will give the estimated gross weight. The shipping rates for all liquid products are as follows:

Liquid Measure1 pint1 quart1 gallon5 gallon
Use Weight2 pounds3 pounds9 pounds45 pounds

The 25 pound containers will be shipped separately and the shipping weights are 28 pounds. Please figure shipping charges for those items separately.

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SHIPMENTS
We will normally ship domestic orders by UPS ground service, however, we will ship by UPS AIR if you request. All orders marked RUSH will be shipped by UPS 2ND DAY AIR. Please be sure to include your street address as UPS does not deliver to a P.O. Box. If your mailing address is different than your shipping address, please give both addresses on the order form.

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BACK ORDERS
We try to keep all items in our catalog in stock, however, at times, we are temporarily out of stock. When this happens, we will advise you and ask that you be patient. We will get the back ordered items to you as quickly as possible.
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C.O.D. ORDERS
Orders will be shipped COD when specified by you on the order. Special delivery instructions must appear on the order form. Applicable COD charges will be added to the invoice.

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OPEN ACCOUNTS
Open credit is extended to all accounts with good D&B ratings. To establish credit when not rated, please request a credit application.
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TERMS
Our terms for all open accounts is NET 10 DAYS from date of invoice. All over due accounts will be charged interest at 1.5% per month from date of invoice.

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DAMAGED GOODS
All orders are shipped in good condition. Please inspect packages upon arrival for any damage and note any damage on the carriers delivery receipt. Claims for damaged goods must be filed with the carrier to be reimbursed.
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